Have you been working in Insurance broking, underwriting or account handling and looking for a new challenge with a slightly unusual role in Commercial Insurance?

The role focuses on placing commercial and personal lines business on behalf of network brokers, acting as a key support function to ensure risks are placed efficiently and effectively in the market. This is a successful and prestigious Insurance business office based in the Bromley area with low staff turnover and excellent training and prospects.

Duties

• Respond to broker queries and placement requests promptly, professionally, and in line with agreed SLAs.
• Take full ownership of broker enquiries and quotation requests, adopting a proactive “can-do” approach to resolution.
• Provide technical guidance and market insight to support brokers with both commercial and personal lines placements.
• Develop and maintain strong relationships with network brokers, ensuring consistent engagement and high levels of satisfaction.
• Maintain accurate and up-to-date records of all broker interactions and activity on internal systems.
• Arrange and conduct regular meetings with brokers (virtual, telephone, or face-to-face where appropriate).

Requirements

• Proven experience in Commercial or personal lines insurance or related Insurance administration roles.
• Strong negotiation skills with the ability to build relationships with broker clients
• Solid understanding of FCA compliance requirements and regulatory frameworks.
• Strong technical knowledge of insurance products, insurer market appetite and market practices.
• Experience using Acturis (ideally) and/or familiarity with broking and insurer systems.

The role offers a solid starting salary with many other benefits, it is fully office based 5 days a week.